this evening i called to cancel a credit card (the reason why is a blog for another day) and of course i had to get transferred to a specialist. i got connected with linda and she was super friendly and chatted my ear off wanting to know all about our weather. before bringing up my cancellation request, she wanted to know how much i liked my card (now that is a smart sales lady.) she informed me that i had some unused bonus points and encouraged me to go check out my options before cancelling. i was hesitant as i just wanted to get rid of the dang thing but she convinced me and oh am i glad she did.
i went onto the website to see if there was anything worth getting (a couple summers ago i cashed them in for a video camera.) this time around i found that with my points i could get a starbucks gift card...$160 to be exact.
thank you linda, what a fun surprise!
that is a big thank you that you can enjoy over and over.
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